Vacation Care
Where does the Y operate Vacation Care?
The Y NSW operations Vacation Care during the NSW School Holidays at over 30 locations throughout NSW. We welcome both existing Y NSW OSHC families and new families to our Vacation Care services during the school holidays.
What are the different types of activities at Vacation Care?
Workshops are in-service activities and experiences provided by external partners of choice.
Excursions are activities and experiences provided outside of the licensed premise.
Can Kindergarten children attend Vacation Care excursions?
Kindergarten children can attend Vacation Care Workshops or Day Camps once enrolled in formal schooling in the Vacation Care period prior to commencing school (eg January holidays of the year they begin school). As per the National Regulations, risk assessments are conducted for each excursion, and the Centre Coordinator will determine if planned excursions are suitable for Kindergarten children to attend in the Vacation Care period prior to commencing school. Kindergarten children can attend all other planned excursions in following Vacation Care periods for the year.
For more information, please refer to the Y NSW Excursion Policy and Procedure, available at your service.
When do Vacation Care bookings open?
During week 6 of each school term, Vacation Care bookings will open for the next School Holiday period. Keep an eye on our website for further details.
How do I book Vacation Care (via website)?
Log in to your My Family Lounge account on a PC or laptop.
Customers who are new to the Y OSHC must first complete enrolment forms, as per instructions listed below. Once enrolment forms are submitted, a member of our team will give you access to book Vacation Care via your My Family Lounge account.
Existing families who are already enrolled at a Y OSHC service can book via their My Family Lounge account.
From the Enrolment Dashboard, scroll down to CASUAL BOOKINGS and click ADD CASUAL BOOKING.
- Select the child’s name, service and room (Vacation Care) from the drop-down lists
- Click the required date on the grid from the green (available) dates
- Click BOOK SELECTED DAY
- Repeat for each additional day as required
- Click SAVE AND EXIT to confirm changes
For your booking, you will be able to view current places available, cost per day, and the terms and conditions for our Vacation Care program.
Please note Vacation Care bookings cannot be amended or cancelled once booked in.
How do I book Vacation Care (via mobile app)?
Existing families who are already enrolled at a Y OSHC service can book via the My Family Lounge app.
- Download and open app, using your existing My Family Lounge login details
- Click on BOOKINGS
- Select child’s name and Vacation Care from the list of available options
- Swipe across the calendar to the vacation care dates, marked in green
- Select dates required individually
(NOTE: new families will need to follow the steps for new enrolment via our website, before being able to use the app.)
What should my child wear to Vacation Care?
For day camps and workshops, children must wear appropriate clothing for the season, a broad brimmed hat and enclosed shoes. For excursions, children must wear a Y NSW Vacation Care T-Shirt which can be collected from the service and charged to your account. School uniforms are not required.
Please note, the Y NSW is a sun safe service and children are encouraged to have shoulders covered.
What should my child bring to Vacation Care?
I’ve booked in a Vacation Care day, am I able to cancel it?